5 Helpful Tips For Dealing With Difficult Patients
- Body Language Is Everything
Patients are always observant of the body language of their nurse. A defensive posture or crossed arms can communicate a challenging message to a difficult patient. As a nurse, you want to offer medical care with open arms as a source of balanced wellbeing. Keep your facial expressions calm. Remember to make eye contact to remind patients that you are there with them. When you start to get that frustrated feeling throughout your entire body, take deep breaths and refocus your physical energy. Instead of making matters worse, use that passion to be the nurse that a difficult patient needs.