Break Room

Email and texting etiquette for nurses


Made for Mass?

Resist the knee-jerk reaction to hit “Reply All,” and instead, take a moment to scan over the distribution list and CCs. Chances are, you’ll save yourself an embarrassing reply to a list that includes the chief of surgery or the head nurse on staff! Keeping the list down to the critical few also protects privacy. Nobody is keen on having personal email addresses advertised to strangers, so a BCC will keep all parties protected. Finally, don’t use “To” as a weapon. CC’ing your supervising nurse to show you’re working late or BCC’ing your fellow nurse over hospital gossip is inappropriate and potentially damaging.

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