We sometimes call this speaking in laymen’s terms when communicating with our patients. Not everyone is in health care, not everyone is a nurse, and not everyone will understand your words and their definitions. It’s not about who is better, who is right, or who is wrong. It’s about where WE are going. Take the time to properly explain yourself, and your side as well as communicate your interpretation of their side. Be aware and be sure you are both on the same page, otherwise things will get lost in translation.
- Scrubs Editor
- July 19, 2010