When Patients Self-diagnose

WebMD. It’s pretty much the #1 enemy for nurses treating a spooked (and sometimes snappish) patient with a reliable Wi-Fi connection and a previous search that reads: What do I have if…
But hey—at least they’ve come to the right place to really find out, right? And that’s where you come in.

Nurse Mendoza discusses patients who self-diagnose, and how to respond to them calmly, compassionately, and confidently.

Have a favorite “self-diagnosis” that you’ve stumbled upon while on the job? From the “way off” to the “way out there,” share your story with us in the comments section below!

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