Patient Safety

Wanted: Good Customer Service Skills

Yes, I understand the hospital business means big money, I understand that health-care is ultimately about dollar signs in our country today, yet my nursing practice dictates safety. I mean really, the patient is NOT always right. They just don’t have the knowledge and training to be so.

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Optical Illusions

Do you ever feel like your eyes are playing tricks on you? Optical illusions are everywhere – sometimes making us see what we want to see and not what is actually on the page.

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